"Michelle made sure you have all your passwords etc. When you reset you will need to set up all your apps again. Also as Freeview on Demand is inbuilt with TV you can only reinstall not delete app. The instructions are easy to follow. Really keen to…"

"Hi Josh Thank you for sending the link. I have completed all the steps:  cold boot of tv, software update all ready have updated and current update, reinstalled Freeview on demand app, resetting smart hub.  Still having same problem and…"

"Hi Josh. I have tried that again and it is still not working. You can select a show but when it loads it just stays on the logo screen. Really strange as all other apps on tv works. I did these steps previously when I saw your post to see if it…"

"I am having the same issue on my Samsung tv since about 30 April. All other apps are working except Freeview on demand.  Any updates?  "