Julie S
  • Otago
  • New Zealand

Julie S's Discussions

New Freeview On Demand app - epic fail on my Sony Smart TV

Started this discussion. Last reply by Josh ✔️ May 6. 3 Replies

I purchased a Sony KDL-32W600D smart TV  specifically to watch Freeview On Demand. It used to work with the old app, but had freezes once or twice during the programme. However, since the new app was…Continue

Tags: Sony, Freezing

 

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Josh ✔️ replied to Julie S's discussion New Freeview On Demand app - epic fail on my Sony Smart TV
"Hi Julie,  Are you able to provide me the model number of the TV? This is usually on the back of the TV and also the serial Number?  Thanks  Josh"
May 6
Julie S replied to Julie S's discussion New Freeview On Demand app - epic fail on my Sony Smart TV
"Hi Josh, thank you very much for your suggestions. I only have issues with Freeview On Demand. Everything else is working fine. I also have no streaming issues as I have fibre and an ethernet cable connected to my TV. So no WiFi  problems…"
May 5
Josh ✔️ replied to Julie S's discussion New Freeview On Demand app - epic fail on my Sony Smart TV
"Does the issue only appear on Freeview OnDemand, have you tried the other apps like Netflix and YouTube to see if the issue is isolated to only one app or multiple?  You can log an enquiry via the website here…"
May 3
Julie S posted a discussion

New Freeview On Demand app - epic fail on my Sony Smart TV

I purchased a Sony KDL-32W600D smart TV  specifically to watch Freeview On Demand. It used to work with the old app, but had freezes once or twice during the programme. However, since the new app was released last year and my TV updated to it, I can 'watch' a minute or maybe two on a good day, or maybe 6 seconds before playback freezes. It is now so bad that it even freezes on the adverts which until now were always played perfectly. It is also crashing my TV - freezes on black screen and no…See More
May 3

Profile Information

How do you receive Freeview?
via UHF aerial
Please select all the viewing option(s) you can access:
Freeview Live TV (broadcast TV), Freeview On Demand
Thinking about your TV set-up at home, please select whether you have a TV, a Set Top Box or a Recorder.
Smart TV (with Freeview built-in)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
KDL-32W600D

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