Hi, we have an older Sony TV that we have brought Chromecast for so we can have access to Freeview and TVNZ on Demand. Despite signing in to both we are still unable to gain access into TVNZ on Demand - it keeps asking for our signin and password.  Also, when we get log in we only get access to approx. 5 tv programmes.  I don't know what we are doing wrong?  Are you able to give some advice on what I'm doing wrong?  Thank you, Michele

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Hi Michelle 

Make sure you update the TVNZ app on your phone, but if you have issues you will need to contact TVNZ directly as this is their service, not Freeviews. You can reach them here https://helptvnz.zendesk.com/hc/en-us/categories/360001343251-Casting 

Josh

Thank you Josh for your prompt advice.

Regards,

Michele

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  • OnDemand Issues for SAMSUNG SMART TV
    We are aware of issues with these TVs, It is under investigation.  Please check NETWORK STATUS for the latest updates. 

    If you post regarding this, please include your Model Number which can be found in the Menu or the back of your TV. 

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