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Hey Melanie, just saw this.
hmm it should work because the UJ634v is a dual tuner TV and has the correct satellite tuner built-in to tune in the satellite signal.
Just double-checking here but you did select "New Zealand" as the Country / Location before starting the tuning process right?
Here's the tuning guide from LG: http://www.lg.com/uk/support/solutions/tv/smart-tv/tuning
Also...
Do you have a UHF aerial? If you do, try connecting that to the TV and tuning in the channels. You can get HD broadcasts via UHF and extra channels as well, so if you've got UHF coverage (check here), it's worth looking into using a UHF aerial.
See Network Status page for updates.
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