We are getting several problems which may be connected. We have a T2200 around 2 years old.

Freeview box freezes, screen often goes black, no sound or picture with no sound, and no response to remote or button on set. Have to turn off at wall and restart.
Playback can stutter on one image.
Playback jumps back to earlier images, usually advertisements.
Very bad pixillation, but usually connected to weather conditions.
Loud cracking/spitting sound which can really startle you, both live and playback.

Any suggestions, please?

Views: 190

Reply to This

Replies to This Discussion

Good Morning Mylan 

Have you checked to see if the T2200 needs a software update? You can find this in the settings. If there needs to be an update I would recommend going through that process and then see if the issue replicates. If you are still having issues I would then go for a factory reset to refresh anything that could be causing issues. 

Let me know how you get on


Thank you Josh. If I do a reset will I lose anything in the library?

Shows in your library will remain as they are, but you will need to set your series link on the guide after. 


I did an factory reset and it appears to have fixed the problem, famous last words! I also found out the dish TV box is only 7 months old not 2 years. We did an auto scan and have lost Aljazeerah with the reset. A manual scan requires the frequency, which we can't find. Any suggestions?

Reply to Discussion


Connect With Us!

Be a part of the New Zealand Freeview Community!

Welcome to your Freeview Forum!  This is the online home for all Freeview viewers, retailers, manufacturers and installers. It's a place where you can find help, share advice, tips and your know-how to help another fellow "Freeviewer" out.

How do I get started?

1. Begin by signing up for Freeview Forum here.  Sign up is simple, fast & free, all we ask is that you abide by a few simple guidelines.

What details should be included when asking for help?

Including key details will help the community help you.....

1. What your coverage is (check by entering your full address here).

2. What antenna you're using (indoor of outdoor UHF aerial, or satellite dish).

3. What brand & model your device is.

4. What channels or programmes you're having trouble with (if any).

5. And of course - as many other details as you think would be relevant.

© 2020   Created by Bel @ Freeview.   Powered by

Badges  |  Report an Issue  |  Terms of Service