s7090pvr database empty since upgade

ok I have a s7090pvr dish tv freeview box I was getting the message on prime bout needing to update so I did as per instructions on this site and dishtv and since I have done it wont auto tune just says database empty???

I have another dishtv box in my bedroom and it still works fine, so I no its not sat dish its only since Ive upgraded the firmware in my s7090pvr

I really don't get it ive factory reset a million times and nothing changes re loaded the software via usb and still nothing has changed just says database empty, I'm bout to throw the laptop at the tv haha

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Permalink Reply by Bel @ Freeview on June 9, 2016 at 20:02

Hey Stephen,

This is from the DishTV manual for S7090pvr (page 31):

Check signal levels on the S7090pvr. The splitter or the cabling from the splitter to your S7090pvr might be affecting the signal levels your PVR is getting (even if the dish is fine, faulty splitters or cabling can degrade the signal).

If the signal levels are fine, best to get in touch with Dish TV Support asap through http://www.dishtv.co.nz/

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Permalink Reply by stephen vesty on June 9, 2016 at 20:16

hey mate,

when I press the info button twice I get nothing from my s7090pvr box just has white screen with dishtv on it and database empty

when I do it on my s7070r in my room I get 79% and 98% they both share the same dish I really don't get it?

it only happened since I upgraded my s7090pvr in lounge all cables haven't been touched

Bel said:

Hey Stephen,

This is from the DishTV manual for S7090pvr (page 31):

Check signal levels on the S7090pvr. The splitter or the cabling from the splitter to your S7090pvr might be affecting the signal levels your PVR is getting (even if the dish is fine, faulty splitters or cabling can degrade the signal).

If the signal levels are fine, best to get in touch with Dish TV Support asap through http://www.dishtv.co.nz/