First symptom was Parliament TV turning up on the Choice T channel.  Could not tune in Choice TV then Prime TV disappeared. 

Finally used Reset and re-tuned.  During tuning it listed a number of channels not seen before, but Prime and Prime +2 were on the list.  However, once tuning was done Prime was not available; if selecting channels it would go 7, 8, 9, 11, 12.  No 10 was available.

Any clues please

After several attempts at re-tuning it has come right.  Although it was recognising Prime on the tuning list, it would not display it, weird.

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  • OnDemand Issues for SAMSUNG SMART TV
    We are aware of issues with these TVs, It is under investigation.  Please check NETWORK STATUS for the latest updates. 

    If you post regarding this, please include your Model Number which can be found in the Menu or the back of your TV. 

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