I'm the same. Video on Prime ch15 but audio is Duke plus 1. Prime plus 1 is fine as well
As mentioned by Sir James. Simply doing a factory reset and retuning should resolve this issue. if you have any further issues, you should contact Dish TV directly.
I hope this helps.
Derek Brown said:
The factory reset worked for me. For my DishTV receiver it was menu/installation/factory default (default PIN 0000). It had to do this twice, once for existing channels and then I was prompted to do it again for 'new' (changed) channels, but all is good now.
If I do a factory reset will I lose my library programs