Hi - I just turned my Samsung TV on which has built in freeview and been working fine for years and now it seems all the channels have disappeared. A message appears saying weak or no signal. It was ok earlier on today but just turned tv to AV to watch a DVD. Then it sat for a couple of hours with DVD on pause before I turned it off at power. Any ideas? TV in Hastings.

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When you say "with DVD on pause" I presume you mean the DVD was playing but the picture was frozen?

Sounds like the TV has died.

Yes had pushed pause on the DVD player and left tv going with the frozen picture.

There is a list of about 10 channels (they say C6, C8 etc but no picture if I select any of these. I don't know what these are anyway and the list is shorter today than it was yesterday. Weird - it is like the channel list is dropping away bit by big bit! 

But the list of the usual 1 through 12 plus choice al jazeer etc. is not even showing at all and if I press 1 on my remote control to select channel 1 for instance a little box appears in top left corner with ATV written above the 1. And a large box in centre of screen that says weak or no signal.

If you still think TV has died - can it be repaired?

Hi Kate,

You've got the TV in "Analogue" instead of "Digital", and so the TV is telling you there is no signal on the analogue channels -C1, C2, C6, C8, etc. - Because those frequencies were turned off!!

The "little box in the top LH corner with ATV" is telling you that the TV is in "Analogue". The box needs to be saying "DTV" to show that the TV is in digital! Unfortunately all TVs are different so I can't tell you how to change your TV from Analogue to Digital, but your User Manual should help with that.

Cheers,  Bill. 



Kate said:

Yes had pushed pause on the DVD player and left tv going with the frozen picture.

I actually meant was the DVD player playing the DVD (not paused) and the picture was frozen which would have indicated a TV fault.
However Bill seems to have figured out the problem. You may have accidentally selected analogue TV instead of Digital.
When you press 1 & it says ATV, press 1 again & it will take you back to DTV, then you're good to go

Hi John and Biggles Thanks for that. Previously this is exactly what I did if it said "ATV 1" I would press "1" again and it would change to "DTV 1". But now the TV will not go off ATV. The screen stays fuzzy and no signal message. Very frustrating as I cant find user manual and there does not seem to be an obvious button on the remote that could have made digital disappear!

Do I need to re programme it? I did this a couple of years back when Hawkes bay went digital but actually have no idea how I did this now.

Hi Bill thanks for this. I really cannot figure out how it has lost Digital and why I cannot get it back by pressing the channel button again. This used to work! I am going to have to find a Samsung manual I guess and see how to troubleshoot.


 
Bill McMurray said:

Hi Kate,

You've got the TV in "Analogue" instead of "Digital", and so the TV is telling you there is no signal on the analogue channels -C1, C2, C6, C8, etc. - Because those frequencies were turned off!!

The "little box in the top LH corner with ATV" is telling you that the TV is in "Analogue". The box needs to be saying "DTV" to show that the TV is in digital! Unfortunately all TVs are different so I can't tell you how to change your TV from Analogue to Digital, but your User Manual should help with that.

Cheers,  Bill. 

Hi Kate,

Maybe all the digital channels have accidentally been wiped, and so you can't select any. See if you can work out how to do an "Auto Tune" of the digital channels, to get them back.

Cheers,  Bill.

Hi Kate,

Not sure if you're sorted yet, but I had exactly the same problem at a customer's on Thursday -(Samsung TV stuck on ATV, couldn't get back to DTV- suddenly happened out of blue) so I did an Auto-Tune of the Digital channels and they all came back up okay! - No problems since!

I'm wondering if it could have been caused by the new mux coming on for Apna TV?

Cheers,  Bill.

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