freezing tv3 and channel four only
Tv3 and channel 4 including the plus 1's are freezing. I noticed this on Tursday. I have done all the standard help desk procrdures including up dating the firmware then powering down doing a factory reset re-tuning powering down again. I've checked cables etc. All to no avail.
There are no other issues at all with the other channels.
Clues anyone?
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Replies to This Discussion
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Dish TVPermalink Reply by Dish TV Support on -
Good Morning Anna
It looks like that there might be interference with your reception pick up. Could you do the following:
1. Tell us the Signal and Quality levels by pressing INFO twice on your remote on the following channels:
- TV One
- TV3
- Choice TV
Regards
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Permalink Reply by Anna GRay on
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Hi,
Thanks for the response, I appreciate it.
The problems seems to have resolved itself over the last couple of days i.e. went from being completely stuck to stop starting to a normal Picture.
If it occurs again I will check the signal strength and get in touch .
Many thanks, Anna
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Dish TVPermalink Reply by Dish TV Support on -
Hi Anna
Thankyou for letting us know,If you wish to open this case back up, post a new discussion with the reference #AGFREEFRUM001 and we can troubleshoot if the issue comes back again.
Regards
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