Replies to This Discussion

Permalink Reply by forumuser on August 26, 2019 at 7:51

Hi Nathan, 

Can you please Private Message Me some details like Model / Internet Connection Type and Contact details? 

Josh

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Permalink Reply by Peter Hawkes on August 27, 2019 at 16:22

I am having the same problems.

Earlier this month all on demand programs worked

perfectly.

 Now on demand programs on the Maori channel start sometimes.

But on all other channels it displays the channel logo and stops there.

.

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Permalink Reply by forumuser on August 27, 2019 at 17:03

Hi Peter, 

Please send a report via this link here https://www.freeviewnz.tv/support/contact-us/new_freeviewod_form/

Josh

Peter Hawkes said:

I am having the same problems.

Earlier this month all on demand programs worked

perfectly.

 Now on demand programs on the Maori channel start sometimes.

But on all other channels it displays the channel logo and stops there.

.

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Permalink Reply by Pauline Billett on August 27, 2019 at 17:40

Hi Nathan, did you get it fixed? I ahve the same problem - is it the box? has something been updated so it doesn't work on my tv anymore? Just wondering if you are any the wiser? Thanks much

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Permalink Reply by Linda on August 27, 2019 at 18:54

I have the same problem. It worked before but it doesn't now.

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Permalink Reply by P Brown on August 27, 2019 at 23:34

We also have the same problem.

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Permalink Reply by Nathan Johnston on August 28, 2019 at 6:27

Not yet

Pauline Billett said:

Hi Nathan, did you get it fixed? I ahve the same problem - is it the box? has something been updated so it doesn't work on my tv anymore? Just wondering if you are any the wiser? Thanks much

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Permalink Reply by VictoriaO on August 28, 2019 at 8:05

Since Monday 26th Aug 2019 I also have had the same issue with either a blank screen or the channel logo.

Yesterday, and then this morning, I left the screen with the channel logo to run and after approximately 20 minutes the programme started.

This only happens on the TV - a SONY Smart /Internet TV, but works fine on my laptop and Surface Pro.

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Permalink Reply by Therese on August 28, 2019 at 17:45

Same problem here except our tv is a Samsung.

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Permalink Reply by Dorothy Skudder on August 28, 2019 at 20:03

hi I am having same problem I pick the missed programme I want to watch and got right though to play it, channel up then goes to blank screen just the same as everyone else

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Permalink Reply by Russell Gray on August 29, 2019 at 7:05

Me too. I have a T2100. Can get the menu but it just won't run the programs, won't go beyond the TV logo.  It was fine until a few days ago. It won't work on wireless or direct cable. I think there's something wrong at your end.

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Permalink Reply by Robert Hepple on August 29, 2019 at 8:56

Hi all, I presume TVNZ knows about this , I am seeing this all over the place , 2-3 year old Samsungs , Dish TV boxes etc , can someone at TVNZ make a comment about an update

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