Magic TV 3700 Error -2 when trying to programme (SOLVED)

hi,i have a magic tv 3700 and haven't been able to program any recordings for the last week or so,always comes up with a code 2 error.arial was installed approx. 2 months ago by a professional installer.any help thanks

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Permalink Reply by willis on July 15, 2014 at 2:05

Should it go through 7zip first?

MAGIC TVPermalink Reply by wklie on July 15, 2014 at 2:42

Unzip / Extract / Uncompress with any of the zip-compatible tools.

willis said:

Should it go through 7zip first?

Permalink Reply by pete gee on July 15, 2014 at 8:23

hi,things are looking better,pre programmed series recordings are now showing the next weeks time slots so fingers crossed

Permalink Reply by Jane Best on July 17, 2014 at 7:42

I'm very pleased to say that Dish TV support were able to help me fix my recording issues with the firmware update for my 3600. If this is the model you have you can download it from here - http://www.magictv.com/nz/downloads/mtv3600_3_19NZb6.zip and follow these instructions. Waiting a few mins (#2) seems to be the key as it didn't work for me at first but I think I didn't wait long enough. Good luck!

To make a booking for a channel:

1. Please switch to that channel (or mux) first.

2. Then wait for a few minutes.

3. Finally bring up the EPG to make the booking.

Permalink Reply by Bel @ Freeview on July 17, 2014 at 12:01

Awesome thanks so much for sharing that Jane :)

MAGIC TVPermalink Reply by wklie on July 17, 2014 at 20:26

MTV3700TD users in Nelson area (or experiencing the Code -2 error issue) please upgrade to this:

http://www.magictv.com/nz/downloads/mtv3700_6_07NZbeta5.zip

Please perform Settings -> System -> Factory Reset after upgrade. The To-Do List will be cleared, so please rebook the programmes for recording.

This firmware now includes a workaround for transmission errors in Nelson area.

MAGIC TVPermalink Reply by wklie on July 29, 2014 at 20:46

MTV3700TD users in Nelson area (or experiencing the Code -2 error issue) please upgrade to this:

http://www.magictv.com/nz/downloads/mtv3700_6_07NZbeta6.zip

I hope that wake up from stand by should no longer hang.

MAGIC TVPermalink Reply by wklie on August 12, 2014 at 20:00

MTV3600TD users in Nelson area (or experiencing the Code -2 error issue) please upgrade to this:

http://www.magictv.com/nz/downloads/mtv3600_3_19NZb7.zip

Please perform Settings -> System -> Factory Reset after upgrade. The To-Do List will be cleared, so please rebook the programmes for recording. If there is still Code -2 error when booking a programme, please change to that channel, wait for a few minutes, then try it again in EPG.

(This firmware includes the same fix as the MTV3700TD 6.07 beta6.)

Permalink Reply by Rebecca Meek on January 5, 2015 at 21:59

Hi folks, Dunedin here. Error code 2 had popped up for us today. I was on tv 3 and brought up the guide. Couldn't record anything that way, changed channel and brought up the guide and no issues. Back to 3 and the problem is still there. And, like other users, pressing the info button shows outdated information. I have a 3700 and a friend of mine has a 3600 and we both get code 2 on tv 3. Surely this can't be a software issue?

Permalink Reply by Andrew on January 5, 2015 at 23:37

How bout that, it's happening again (in nelson too) It's freeviews issue and they need too fix it asap

Permalink Reply by Andrew on January 6, 2015 at 0:14

And by the way it's about time they fixed the tv guide on tv 1 and 2 as well

Permalink Reply by Greg m on January 6, 2015 at 11:48

I noticed this in Wellington on Sunday. The "info" display is out of date, or missing on all my devices, Samsung Smart tv, magic tv (3600) and a Panasonic TV. Last night I got the code 2 error on magic tv trying to schedule a movie recording on TV3, but retried and it worked. It only affects the channel 32 ( I get my signal from Mt Kau Kau) stations ( TV3, TV4,(& +1's), Edge TV and a shopping channel). All other muxes seem to produce the correct info.