Magic TV 3700 Error -2 when trying to programme (SOLVED)

hi,i have a magic tv 3700 and haven't been able to program any recordings for the last week or so,always comes up with a code 2 error.arial was installed approx. 2 months ago by a professional installer.any help thanks

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Permalink Reply by pete gee on June 30, 2014 at 10:22

hi mines not working again either

Permalink Reply by Andrew on June 30, 2014 at 13:28

Join the club, have you considered ringing dish tv and telling them? Dispite them telling us that it isn't a firmware issue it's starting too sound like the firmware may be at least partially responsible (i'm guessing)

MAGIC TVPermalink Reply by wklie on June 30, 2014 at 15:45

Please try this. I hope it fixes the problems you encountered.

http://www.magictv.com/nz/downloads/mtv3700_6_07NZbeta3.zip

Andrew Lock said:

Hi, I can confirm that 6.07beta2 still has the same power on issue (plus the skipping during playback issue). I have a Samsung UA46D7000 46" LED TV about 18 months old. It is worth noting that the power on issue is when I turn the STB on with or without the TV powered on so I am not sure if the TV is even relevent in this instance?, but I am certainly not an expert here.

Cheers
Andrew Lock

Permalink Reply by pete gee on June 30, 2014 at 16:28

wklie said:

Please try this. I hope it fixes the problems you encountered.

http://www.magictv.com/nz/downloads/mtv3700_6_07NZbeta3.zip

hi,anything for the mtv3600 thanks

MAGIC TVPermalink Reply by wklie on June 30, 2014 at 16:42

MTV3600TD Firmware will be made after everything is confirmed working on MTV3700TD. It's so old that my current computer cannot build MTV3600TD firmware anymore. I need to get and power up an old and no longer used computer running a 2006 OS to do it.

pete gee said:

hi,anything for the mtv3600 thanks

Permalink Reply by pete gee on June 30, 2014 at 18:24

that's bad luck for me I must have got some old stock its only 3-4 years old

MAGIC TVPermalink Reply by wklie on July 2, 2014 at 20:14

Prepared a new MTV3600TD firmware as well:

http://www.magictv.com/nz/downloads/mtv3600_3_19NZb6.zip

To make a booking for a channel:

1. Please switch to that channel (or mux) first.

2. Then wait for a few minutes.

3. Finally bring up the EPG to make the booking.

There also appears to be a transmission problem in Nelson area. Freeview told me they'll follow up with the provider there. Once the transmission is fixed, step 1 shouldn't be necessary any more.

pete gee said:

that's bad luck for me I must have got some old stock its only 3-4 years old

Permalink Reply by Andrew Lock on July 3, 2014 at 8:14

Hi All, I thought the 6.07 beta3 was going well, but has now started the same power on issue as 6.07beta & 6.07 beta2. If the STB is left off for longer than approx 5 minutes then when powering on it hangs and requires turning off and on at the main switch. It also still has some jumping issues when fast forwarding but a lot less than 6.07beta & 6.07 beta2.

Cheers
Andrew Lock

MAGIC TVPermalink Reply by wklie on July 4, 2014 at 19:49

Please try this and feedback:

http://www.magictv.com/nz/downloads/mtv3700_6_07NZbeta4.zip

Andrew Lock said:

Hi All, I thought the 6.07 beta3 was going well, but has now started the same power on issue as 6.07beta & 6.07 beta2. If the STB is left off for longer than approx 5 minutes then when powering on it hangs and requires turning off and on at the main switch. It also still has some jumping issues when fast forwarding but a lot less than 6.07beta & 6.07 beta2.

Cheers
Andrew Lock

Permalink Reply by pete gee on July 5, 2014 at 12:43

wklie said:

Prepared a new MTV3600TD firmware as well:

http://www.magictv.com/nz/downloads/mtv3600_3_19NZb6.zip

hi,have installed firmware and is working as per your instructions.im away for a few days so have programmed a few recordings and will let you no if they all record ok.thanks pete

Permalink Reply by Andrew Lock on July 8, 2014 at 10:43

Hi All, 6.07 beta4 has the same power on issue as 6.07beta, 6.07 beta2 & 6.07 beta3. If the STB is left off for longer than approx 5 minutes then when powering on it hangs and requires turning off and on at the main switch. I assume everyone else is seeing the same power on issue as I am starting to wonder if I am doing something wrong here? I can confirm that reverting to 6.06 does make the power on issue go away but then I have the scheduling issues again.

Cheers
Andrew Lock

Permalink Reply by Andrew on July 8, 2014 at 12:02

Hi, I'm highly tempted too download the beta software myself as it appears too have solved the code 2 problem I'm having (which I've almost managed too live with although it would be nice if someone tidied up the timer recording feature) but the power issues seem worse.

Andrew Lock said:

Hi All, 6.07 beta4 has the same power on issue as 6.07beta, 6.07 beta2 & 6.07 beta3. If the STB is left off for longer than approx 5 minutes then when powering on it hangs and requires turning off and on at the main switch. I assume everyone else is seeing the same power on issue as I am starting to wonder if I am doing something wrong here? I can confirm that reverting to 6.06 does make the power on issue go away but then I have the scheduling issues again.

Cheers
Andrew Lock