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Permalink Reply by forumuser on June 18, 2019 at 12:27

Hi Brent

When you say "Broken Freeview" what is happening? No Channels, or OnDemand?

Thanks, 

Josh

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Permalink Reply by Brent McCracken on June 18, 2019 at 12:49

No on demand and the popup menu doesn't appear when I change channels.

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Permalink Reply by forumuser on June 18, 2019 at 13:02

It's likely the setting used to enable Freeview has been switched off in the update. Check the following process: 

1. Go to Settings

2.   Advanced Settings

3. Either in Network or Programes you will see a setting called "HBBTV" if this is off switch it on and exit out of the menu to the channel

4. Try changing the channel and wait for a few seconds for the mini guide to load.

Let me know how you get on?

Josh

Brent McCracken said:

No on demand and the popup menu doesn't appear when I change channels.

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Permalink Reply by Brent McCracken on June 18, 2019 at 13:28

HBBtv was already enabled. I disabled then reenabled and then pulled the power form the TV and then started it up again... now it is working again.

Odd - maybe something residual.

thanks for your suggestions.

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Permalink Reply by forumuser on June 18, 2019 at 13:35

No worries, glad its back up and running

Josh

Brent McCracken said:

HBBtv was already enabled. I disabled then reenabled and then pulled the power form the TV and then started it up again... now it is working again.

Odd - maybe something residual.

thanks for your suggestions.

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