TVNZ on Demand access

Hi, we have an older Sony TV that we have brought Chromecast for so we can have access to Freeview and TVNZ on Demand. Despite signing in to both we are still unable to gain access into TVNZ on Demand - it keeps asking for our signin and password. Also, when we get log in we only get access to approx. 5 tv programmes. I don't know what we are doing wrong? Are you able to give some advice on what I'm doing wrong? Thank you, Michele

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Permalink Reply by forumuser on June 8, 2020 at 13:22

Hi Michelle

Make sure you update the TVNZ app on your phone, but if you have issues you will need to contact TVNZ directly as this is their service, not Freeviews. You can reach them here https://helptvnz.zendesk.com/hc/en-us/categories/360001343251-Casting

Josh

Permalink Reply by M Stephens on June 8, 2020 at 13:58