Signal issues - adapter required?

Hi,

We have just moved house and are unable to get a signal. We have a Smart TV with Freeview built in that worked fine at our old place.

Here is a picture of the antenna from the wall and our TV antenna input. They fit fine, but I am not getting a signal. Is some form of adapter required?

Any assistance would be greatly appreciated.

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Permalink Reply by Nick B on February 4, 2019 at 14:01

Pictures are attached

Permalink Reply by James Eaton on February 4, 2019 at 15:31

Is your new place in the same area as your old one?

If this is not the case you will need to retune your TV.

Permalink Reply by willis on February 5, 2019 at 1:38
do you have a visible aerial??
if so is there a smaller box on the mast below the aerial??
Permalink Reply by Nick B on February 5, 2019 at 8:44

Thanks James - new area, have tried retuning but no cigar.

James Eaton said:

Is your new place in the same area as your old one?

If this is not the case you will need to retune your TV.

Permalink Reply by Natasha R on July 12, 2019 at 12:49

Did you find a solution to this? I just moved in to a new house and am having the same issue...

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