veon 65 inch tv

I bought this tv and Granddaughter set it up for me. all good however when I turned it back on from standby Tv mode for freeview says scan channels which I have done several times but don't get any. Do I have to do a factory reset to go back to installation. All other channels like Sky and recorder are good.

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Permalink Reply by forumuser on February 11, 2021 at 15:04

Hi Doreen,

Does this message appear on all channels? Also check to see if the cable from the aerial is plugged into the back of the TV.

Josh

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Permalink Reply by Doreen Wanhalla on February 11, 2021 at 15:53

These are the 3 stages of channel search

Youtube and Netflix work. I didn't know I had to buy an aerial. Last tv had it built in. I read specs and thought this one does too. I only have aerial to scan

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Permalink Reply by forumuser on February 11, 2021 at 17:03

Hi Doreen,

Yes your TV has Freeview Built in, however to watch the Freeview Channels you will need to connect the aerial to the TV, the cable can be found near the wall sockets or from the floor near your TV.

It might be best to double check with your grand daughter to see if she had plugged this in so you can watch Freeview via UHF

Josh