Jason Bianchi
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On demand stopped working Phillips

Started this discussion. Last reply by Jason Bianchi on Saturday. 18 Replies

Hi there have a Phillips tv where on demand was working fine now on demand loads click a show and say error on playback model number 55PUT6102/79

 

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Jason Bianchi replied to Jason Bianchi's discussion On demand stopped working Phillips
"Guess not"
Saturday
Jason Bianchi replied to Jason Bianchi's discussion On demand stopped working Phillips
"Do we have an eta to get this fixed?"
Sep 7
April replied to Jason Bianchi's discussion On demand stopped working Phillips
"Hi Josh My tv is a Philips 6100 55" 4k Ultra Slim Smart TV also."
Sep 3
Josh ✔️ replied to Jason Bianchi's discussion On demand stopped working Phillips
"Thanks for this, I have sent this to the team Josh"
Sep 3
Toaiva Te'evale replied to Jason Bianchi's discussion On demand stopped working Phillips
Sep 3
Toaiva Te'evale replied to Jason Bianchi's discussion On demand stopped working Phillips
"Phillips 6100 Series 55" 4K Ultra Slim TVPHS610255"
Sep 3
Josh ✔️ replied to Jason Bianchi's discussion On demand stopped working Phillips
"Hi guys, can you please send me some info,  @April and @Toavia can you confirm your model number of the Philips TV.  Many Thanks Josh"
Sep 2
April replied to Jason Bianchi's discussion On demand stopped working Phillips
"Fingers crossed then that tvnz can fix!"
Sep 2
Jason Bianchi replied to Jason Bianchi's discussion On demand stopped working Phillips
"Thanks for the feedback I thought I was going a bit looney that it was something on my end alone"
Sep 2
Jason Bianchi replied to Jason Bianchi's discussion On demand stopped working Phillips
"So tvnz said it’s a freeview issue that they might be able to fix so let’s hope "
Sep 2
April replied to Jason Bianchi's discussion On demand stopped working Phillips
"Hi  Both my daughter and I have the same TV and same issue with a Philips 6102 series. I have had my tv back to PB Tech twice. Last time was just last week where they replaced everything but the screen and back panel (so everything internal)…"
Sep 2
Toaiva Te'evale replied to Jason Bianchi's discussion On demand stopped working Phillips
"Same here, and was working before.  Same model, purchased from PB Tech, same error message.  Tried a reset too (Philips tv called it a 'reinstall').  Even tried an update.  Was in contact with Freeview NZ and was told…"
Sep 1
Josh ✔️ replied to Jason Bianchi's discussion On demand stopped working Phillips
"Could you private message some contact information, I will submit a ticket for you which will go to our lab team whom will contact you for further information Josh "
Aug 31
Jason Bianchi replied to Jason Bianchi's discussion On demand stopped working Phillips
"I’ve tried a factory reset many times now on both the tv and the internet router"
Aug 31
Josh ✔️ replied to Jason Bianchi's discussion On demand stopped working Phillips
"You could possibly try a Factory Reset and see if Ondemand loads again, please note resetting your TV will erase settings and logins.  Josh"
Aug 31
Jason Bianchi replied to Jason Bianchi's discussion On demand stopped working Phillips
"Just a message error during playback it was working fine until a month ago"
Aug 31

Profile Information

How do you receive Freeview?
via Satellite dish
Please select all the viewing option(s) you can access:
Freeview On Demand
Thinking about your TV set-up at home, please select whether you have a TV, a Set Top Box or a Recorder.
Smart TV (with Freeview built-in)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
55PUT6102/79

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