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Jake@Freeview's Page

Latest Activity

Jake@Freeview replied to Paul Warner's discussion Trackside Back on Freeview
"Hi Greg, Its also available via our Freeview Streaming App, so a lot of people without UHF coverage can still access it.  Thanks Jake"
Apr 3
Jake@Freeview replied to Neil Boyce's discussion Server Not Found (E-105)
"Hi Neil,  You may want to get in touch with Panasonic on this one, sounds like a Pana specific issue.  Panasonic:  +64(9)-272-0100 I hope this helps. Jake"
Jan 17
Jake@Freeview replied to André Meyer's discussion Volume Dial display
"Hi Andre,  In this case, you would be best to speak with the manufacturer of the TV. They should be able to provide some assistance with this.  Thanks Jake"
Sep 21, 2023
Jake@Freeview replied to farcus's discussion Cave Hill TV3 mux down?
"Hi Farcus, I have sent some comms to JDA to check on the transmission. Keep an eye on the network status, I will update it if they advise of any issues. Thanks Jake"
Aug 26, 2023
Jake@Freeview replied to Carl Gordon's discussion Freewviw Streaming app not working
"HI Trevor, An update was released last week which resolved the issues we had with the Samsung 2018 TV's. This is why there no more "Coming Soon" message on screen.  With regards to your issues with the channel navigation, this is…"
Aug 9, 2023
Jake@Freeview replied to Carl Gordon's discussion Freewviw Streaming app not working
"Hi There, We are aware of any issue affecting Samsung TV's. We put this info on the Network status page yesterday which you can access at the top of this forum. We are working on getting this issue resolved and will update the network status…"
May 4, 2023
Jake@Freeview replied to Dylan Rogers's discussion Anyone else have a problem with TVNZ channels frequently failling to load.
"Hi Dylan, I am sorry to hear about the issues you have been having. Do you mind providing the model number of the TV? I can do some tests and see if we are having any issues on our side. Thanks Jake"
May 1, 2023
Jake@Freeview replied to JOE OMALLEY's discussion freeview guide
"Hi There, Apologies about the late reply. But we can confirm that this was indeed an issue on our side and we managed to get it resolved just after Easter. You probably already know this, but I just wanted to reaffirm that it was resolved. Thanks"
Apr 18, 2023
Jake@Freeview replied to William Petty's discussion Prime tv
"Hi There, As mentioned by Sir James. Simply doing a factory reset and retuning should resolve this issue. if you have any further issues, you should contact Dish TV directly. I hope this helps."
Mar 7, 2023
Jake@Freeview replied to Jory's discussion Spamming on this forum
"Hi Jory,  Thanks for letting us know. If you get any spamming feel free to send me a message and I will investigate and take action as necessary.  There should hopefully be no more messages from Pollard."
Nov 16, 2022

Profile Information

How do you receive Freeview?
via UHF aerial, via SmartVU Streaming Device
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Smart VU
What region / area do you live in?
Auckland Central

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At 3:46 on May 6, 2023, James Pollard said…

Sorry in advance if my message bothers you in any way,I have something very vital to disclose to you,please Contact me via email: mr.jamespollard01@gmail.com



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