Corinne Oliver
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Apps not working

Started this discussion. Last reply by Josh ✔️ Oct 3. 3 Replies

hi, im new to freeview. We have a Dish TV A2 freeview recorder and until recently all was working fine. Now we cant get the apps to play videos. Spark, TV on demand, Lightbox, none of them play…Continue

 

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Josh ✔️ replied to Corinne Oliver's discussion Apps not working
"It could possibly need an update or a setting adjustment, Have you a factory reset on the box? this resets settings and logins to apps but refreshes the box like you received it from day 1? Josh"
Oct 3
Corinne Oliver replied to Corinne Oliver's discussion Apps not working
"Thanks Josh, I have sent them a message. I was hoping someone else would have had a similar problem and would know what to do. It seems weird that it was working last week, but no longer."
Oct 3
Josh ✔️ replied to Corinne Oliver's discussion Apps not working
"Hi Corinne  We have had no issues confirmed on our end, as you have done all the torubleshooting steps I may suggest contacting Dish TV for them to investigate further, you can submit a form…"
Oct 3
Corinne Oliver posted a discussion

Apps not working

hi, im new to freeview. We have a Dish TV A2 freeview recorder and until recently all was working fine. Now we cant get the apps to play videos. Spark, TV on demand, Lightbox, none of them play videos. The menus load up but wont play anything. The Live tv works well but not other video apps. Does anyone have any ideas of what the problem might be? I have rebooted the router and turned everything off and restarted but still not working.See More
Oct 3

Profile Information

How do you receive Freeview?
via Satellite dish
Thinking about your TV set-up at home, please select whether you have a TV, a Set Top Box or a Recorder.
Not Sure
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Dish TV A2

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