Alan Kingo Smith
  • Auckland
  • New Zealand
Share on Facebook Share

Alan Kingo Smith's Discussions

Prime News - recording series keeps breaking

Started this discussion. Last reply by Alan Kingo Smith Dec 22, 2019. 5 Replies

Terrestrial aerial, samsung smart TV.I setup Prime news to record, recurring - but after a few episodes it arbitrarily stops and I have to setup the record again. This has gone on for many months,…Continue

 

Alan Kingo Smith's Page

Latest Activity

Alan Kingo Smith replied to Alan Kingo Smith's discussion Prime News - recording series keeps breaking
"Hi Josh, tried that - but not fixed :-( Another series episode failed to record recently - 'The Rookie' - fortunately that is on demand ..."
Dec 22, 2019
Josh ✔️ replied to Alan Kingo Smith's discussion Prime News - recording series keeps breaking
"Hi Alan  Please conduct a power reboot on the TV, switch off and leave for 20-30 mins. Retry and see if this works, if not please conduct a Factory Reset to refresh your TV.  Josh "
Dec 9, 2019
Alan Kingo Smith replied to Alan Kingo Smith's discussion Prime News - recording series keeps breaking
"Hi Josh, just checking in - I gather you got no help on this :-(A recent change is that the news no longer records at all - I can see that its setup OK, with the series symbol, but when I go to watch it afterwards, nothing recorded and the series…"
Dec 7, 2019
Alan Kingo Smith replied to Alan Kingo Smith's discussion Prime News - recording series keeps breaking
"Hi Josh, thanks & yes - I select the next news episode & click the record button on my remote; it asks to record once or recurring, I choose recur. Cheers Alan"
Oct 30, 2019
Josh ✔️ replied to Alan Kingo Smith's discussion Prime News - recording series keeps breaking
"Hi Alan,  Before I can pass this onto the teams, can you confirm if you are trying to record the news via the built in guide on the Samsung TV?  Thanks Josh"
Oct 30, 2019
Alan Kingo Smith posted a discussion

Prime News - recording series keeps breaking

Terrestrial aerial, samsung smart TV.I setup Prime news to record, recurring - but after a few episodes it arbitrarily stops and I have to setup the record again. This has gone on for many months, doesn't seem to happen on other series.To me it looks like the metadata or whatever its called, is not setup properly.Sky have been queried and insist the issue must be with Freeview.Any ideas? Does anyone else get this?See More
Oct 30, 2019

Profile Information

How do you receive Freeview?
via UHF aerial
Thinking about your TV set-up at home, please select whether you have a TV, a Set Top Box or a Recorder.
Smart TV (with Freeview built-in)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung Smart TV UA50KU6000
What region / area do you live in?
North Auckland

Comment Wall

You need to be a member of freeview forum to add comments!

Join freeview forum

  • No comments yet!
 
 
 

HAPPY NEW YEAR

Connect With Us!

Be a part of the New Zealand Freeview Community!

Welcome to your Freeview Forum!  This is the online home for all Freeview viewers, retailers, manufacturers and installers. It's a place where you can find help, share advice, tips and your know-how to help another fellow "Freeviewer" out.

How do I get started?

1. Begin by signing up for Freeview Forum here.  Sign up is simple, fast & free, all we ask is that you abide by a few simple guidelines.

What details should be included when asking for help?

Including key details will help the community help you.....

1. What your coverage is (check by entering your full address here).

2. What antenna you're using (indoor of outdoor UHF aerial, or satellite dish).

3. What brand & model your device is.

4. What channels or programmes you're having trouble with (if any).

5. And of course - as many other details as you think would be relevant.

© 2020   Created by Bel @ Freeview.   Powered by

Badges  |  Report an Issue  |  Terms of Service