Adele Paris
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Lost Maori & Prime channels on Freeview

Started this discussion. Last reply by Clive Delves Feb 9, 2018. 12 Replies

Hi all, Can someone tell me why I've suddenly lost both Maori & Prime channels on Freeview?I have a Samsung Smart TV with built in Freeview & can still get the other channels, just not Maori…Continue

 

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Clive Delves replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"I just had the same sort of problem here in Tokoroa.. Prime was pixelating on large portions of the screen and the audio was muting... while tvnz or three were all fine.. I rescanned the channels and prime was gone... I wiggled all the cables and…"
Feb 9, 2018
P. A. replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"Hi,  Same problem here. Samsung TV and UHF, not satellite. Several channels have disappeared and they are from different MUX, like Prime and Maori TV. This in Wellington and happened a couple of days ago.  I already tried re-scanning…"
Jul 26, 2017
Adele Paris replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"Thanks for all your help which is much appreciated. I'm going away soon and don't have time to look at all your options at the moment but will do so on my return.  Thank you again.  Cheers."
Jul 19, 2017
Biggles replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"OK. Running out of options now without actually looking at your setup. If Maori is missing then you shouldn't be able to get TV3, Bravo, etc as well as they are on the same Mux. The others that are missing are on another Mux which appears to be…"
Jul 19, 2017
Adele Paris replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
Jul 18, 2017
Adele Paris replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"Hi Biggles, I've gone through the channels using the channel button and I noticed that not only Maori, Prime & Choice are missing but others like First Light, D & Te Reo are missing....the others missing I don't usually watch…"
Jul 18, 2017
Biggles replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"OK. Also confirm you are tuning UHF and not Satellite as the channel lineup is different on Satellite. If it is indeed UHF then it's possible your channel numbering has got a bit scrambled. Only way to tell is to use the up/down channel button…"
Jul 18, 2017
Adele Paris replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"I can get TV3 , Bravo and other Freeview channels...not sure about Choice but will let you know tomorrow which channels I can get.  Thank you for getting back so quickly.  I'll check out the link you gave also. "
Jul 17, 2017
Biggles replied to Adele Paris's discussion Lost Maori & Prime channels on Freeview
"What channels are you getting? Maori TV is on the same Mux as TV3, Bravo etc so if you can't get Prime you won't get TV3 etc either. Prime is on the same Mux as Choice TV, HGTV etc so they would be missing too. If two of the four Mux are…"
Jul 17, 2017
Adele Paris posted a discussion

Lost Maori & Prime channels on Freeview

Hi all, Can someone tell me why I've suddenly lost both Maori & Prime channels on Freeview?I have a Samsung Smart TV with built in Freeview & can still get the other channels, just not Maori & Prime. I tried unplugging the cables from the wall & starting up again but to no avail. I also tried retuning my device as per the instructions & went through the same procedure with the Samsung helpdesk but still no joy.I don't have any trees or overhanging branches near my aerial so…See More
Jul 17, 2017
Adele Paris left a comment for Adele Paris
"Hi there, Is anyone able to help me get back some of the Freeview Channels I lost suddenly, namely Prime & Maori TV please? I posted in Jaynish's discussion, but have not had any replies regarding my problem.   After running the…"
Jul 13, 2017
Adele Paris replied to Jaynish's discussion Unable to find any Channel
"Hi, I'm also looking for some advice on a Samsung TV with inbuilt freeview. Up until a few weeks ago I was able to tune into all Freeview channels, but now I can't get Maori or Prime channels. I rang the Samsung helpdesk and they advised…"
Jul 12, 2017

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How do you receive Freeview?
Freeview |HD™ (Via UHF Aerial)
Thinking about your TV set-up at home, please select whether you have a TV, a Set Top Box or a Recorder.
TV (Which has Freeview Built In)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung Series 5 - UA40 D5500 RM

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At 20:00 on July 13, 2017, Adele Paris said…

Hi there,

Is anyone able to help me get back some of the Freeview Channels I lost suddenly, namely Prime & Maori TV please?

I posted in Jaynish's discussion, but have not had any replies regarding my problem.  

After running the retuning process with no results, I rang the Samsung Helpdesk, who took me through the retuning process again, but still no joy. They suggested I contact you.

If anyone can help I'd be much obliged.

Thank you. 

 
 
 

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