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Permalink Reply by forumuser on March 8, 2020 at 10:16

Hi William,

Which device are you using? 

Josh

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Permalink Reply by William Petty on March 8, 2020 at 14:58

Sat box ultra s7090pvr

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Permalink Reply by forumuser on March 9, 2020 at 11:01

Good Morning William

On your remote, there is a button called AD which enables Audio Description, press that and follow the on screen prompt. you could also try changing the audio channel via the remote too, this will disable the Audio Description channel and switch back to the normal channel audio stream. 

Let me know how you get on

Josh

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Permalink Reply by William Petty on March 9, 2020 at 16:56

I had already turned the audio to off the other day and nothing changed 

sorry no ad button on my remote

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Permalink Reply by forumuser on March 12, 2020 at 8:09

If you give DISH TV a call on 0800 3474 88 or email them here: https://www.dishtv.co.nz/index.php?route=information/contact 

They will be able to have a look for you and provide some further troubleshooting. 

Hopefully this helps

Regards,

Josh

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Permalink Reply by William Petty on March 12, 2020 at 9:36

Hi Josh

done nothing since we spoke the other day but on Coronation St last night it had gone!!!!!
i think it was something tvone was up to 

thanks Bill

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