USB connection

Hi. We can no longer connect our recording device. All was fine until Thursday night when the usb could not initalise and continually kept rebooting. I have taken the drive to the local store and there doesn't appear to have anything wrong with it. We lost power in the storm last week and thought it may have something to do with that. Bought home a new sat box and connected. Wonderful everything was working again. Got up this morning to watch the recorded All Black's game and we are right back where we started. Please help

The sat box is a S7070R and the external drive is a WD

Josie

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Permalink Reply by forumuser on June 15, 2014 at 15:10

Hi Josie

Sorry to hear that your USB is not working as it should on your S7070R

Dish TV has a recommendation in particular with USB Drives to externally power the USB Drive and not just plug it in standalone, The storm may have interfered with the technicality of this,

I recommend you contacting DishTV personally to see what issues they may have on their log and will be able to find a solution, you can contact them here: https://www.dishtv.co.nz/contact-us/Hamilton-Office/

Hope this helps,

Kind Regards
Joshua

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Permalink Reply by Josie Glynn on June 15, 2014 at 16:31

Hi Joshua. Thank you for your reply. I will certainly contact dish tv. We have never had a usb problem until now. It is so annoying. Thanks again. Josie
Joshua Hill said:

Hi Josie

Sorry to hear that your USB is not working as it should on your S7070R

Dish TV has a recommendation in particular with USB Drives to externally power the USB Drive and not just plug it in standalone, The storm may have interfered with the technicality of this,

I recommend you contacting DishTV personally to see what issues they may have on their log and will be able to find a solution, you can contact them here: https://www.dishtv.co.nz/contact-us/Hamilton-Office/

Hope this helps,

Kind Regards
Joshua

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Permalink Reply by forumuser on June 15, 2014 at 21:56

I understand the feeling, Its very annoying! I used to have the same issue many years back,

Hopefully they can provide some assistance

Kind Regards

Joshua

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Permalink Reply by bruce on June 19, 2014 at 23:08

Josie, Did you get any resolution to this ? I have the same problem and had already called the dish guys who acknowledged the problem was due to their updates. I've done a further update to see if that would help but no good. They did say they were working on software to fix but I dont see anything on their website and its already been a week without being able to record.