Hi,

We have just moved house and are unable to get a signal. We have a Smart TV with Freeview built in that worked fine at our old place.

Here is a picture of the antenna from the wall and our TV antenna input. They fit fine, but I am not getting a signal. Is some form of adapter required?

Any assistance would be greatly appreciated.

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Is your new place in the same area as your old one?

If this is not the case you will need to retune your TV.

do you have a visible aerial??
if so is there a smaller box on the mast below the aerial??

Thanks James - new area, have tried retuning but no cigar.

James Eaton said:

Is your new place in the same area as your old one?

If this is not the case you will need to retune your TV.

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