recording on 500gb harddrives

I cant record on my usb powered harddrive anymore. I have rung dish tv about this and they have told me it because of the last update it took power from the usb leaving it not powerful enough to run the hard drive. well the last update was months ago and this is a new problem so go figure. I bought my dish tv recorder so I could record. I feel let down and ripped off as the product does not do as stated so am entitled to a full refund as consumer law says its not fit for purpose. It would be good if dish tv would just fix the problem so I can record again and watch the movies I have in storage. never had these problems with good old analog and a vcr ...

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Permalink Reply by kara richards on July 30, 2014 at 0:01

it regognised the harddrive just ignoring the programs I put back on it. it is recording and playing new content recorded today

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Permalink Reply by willis on July 30, 2014 at 0:09

Seeme youve made some sort of file format change
Youll have to back track through your tests to find out exactly what has happened
Good time to weed out the rubbish on the drive though

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Dish TVPermalink Reply by Dish TV Support on August 26, 2014 at 9:07

Good Morning Kara

Do you still have this issue? Just to clarify on the forum?

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Permalink Reply by kara richards on August 26, 2014 at 22:18

I don't have an issue recording anymore, the software update you sent on usb drive and this fixed the issue. if you are having the same issue contact dish tv and they will help you. insist on a fix ,it may take a few times contacting them but they finally come up with a fix for the problem.