Recorded programmes have disappeared

Since yesterday my recorded programmes have disappeared, they must be somewhere because it says I have used 86 GB. All my scheduled programmes are still there.I have turned it off at the wall but that doesn’t help.

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Permalink Reply by willis on May 16, 2020 at 13:32

on what make/model box?

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Permalink Reply by Jane Gebert on May 16, 2020 at 14:35

willis said:

on what make/model box?

its a dish tv A2 super box

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Permalink Reply by forumuser on May 19, 2020 at 11:45

hmmmm this is strange, what I can do is check with DISH TV and see what they say about this. Not normal at all but I'll check in with them.

Please allow 2 working days as I talk to the manufacturer,

Regards

Josh

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Permalink Reply by forumuser on May 22, 2020 at 10:15

Hi Jane,

An email ticket was submitted and you should have a email confirmation to note this, The DISH TV team will be in touch, there have been delays as I am aware due to the recent COVID19.

Thanks for addressing this

Josh