Pixelation in the Timaru region

Is anyone else suffering intermittant pixelation in Timaru?

This has increased in the last few weeks, yet I have line of sight to the cave hill transmitter and in fact in aligning the antenna I can see the transmitter tower on a good day.

I also have 10/10 on both signal quality and 8/10 on signal strength on my Panasonic TV.

I have no signal boosters or amplifiers.

Toddy

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Permalink Reply by Joanne on July 7, 2014 at 8:46

We have pixelation on our screen. It is now the 7th July and it not fixed yet. Why are porblems like this so slow to be attended to? It shouldnt take this long in this day and age. I want satellite but my husband is hooked on HD. Its frustrating..

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Permalink Reply by Joanne on July 7, 2014 at 8:47

Forgot to add that we live in TIMARU.

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Permalink Reply by Richard on July 7, 2014 at 9:25

this problem isn't fixed, Pixelation started again sunday night. why are there ongoing problems with transmitters that JDA are responsible for?

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Permalink Reply by DBrown on July 7, 2014 at 10:51

I have just rang JDA to talk the the Engineer I had on the phone last week but she is away. I talked to Paul at JDA instead. I told him it was doing the freezing really bad right now on TVNZ as well as TV3 channels. He will go and check the transmitter now while it is doing it.

I also took at 30 second video of TV2 and have e-mailed it to him so JDA can see exactly what terrible TV viewing we have.

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Permalink Reply by forumuser on July 7, 2014 at 13:36

Thanks for the information DBrown

Contacting JDA directly will enable them to assess the issue at the transmission site and thanks for supplying them a sample of the TV2 transmission.

DBrown said:

I have just rang JDA to talk the the Engineer I had on the phone last week but she is away. I talked to Paul at JDA instead. I told him it was doing the freezing really bad right now on TVNZ as well as TV3 channels. He will go and check the transmitter now while it is doing it.

I also took at 30 second video of TV2 and have e-mailed it to him so JDA can see exactly what terrible TV viewing we have.

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Permalink Reply by willis on July 7, 2014 at 15:08

Know anybody with igloo? Wonder if that is behaving itself

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Permalink Reply by DBrown on July 7, 2014 at 17:37

Update from JDA just now:

We have switched to off air receive from Sugarloaf and are linking the data via microwave.

Al Jazera and TVSN are however off the Auckland data. This means that these two programs are still subject to the earlier impairments.

We are trying to find a permanent technical fix for the problem.

See how it works tomorrow morning :)

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Permalink Reply by Marty Wilson on June 27, 2015 at 20:07

Hi Allister,

Yep I have the same problem but worse with my UHF signal. It drops right out every 10-20 seconds and I also have line of sight to cave hill. My signal quality has dropped to 55%.