using Dish Smart Vu device..I go to On Demand, choose show to watch and then sirs in "loading" but never loads. Restarted device same result.
any assistance appreciated

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Hi Margaret, 

Sorry to hear you are having issues with the SmartVU, Are you able to reboot your WIFI router and the Smart VU device and try loading OnDemand again? 

Let me know if this helps? 

Josh

hi Josh.. thanks for the advice.. it worked

Great! 

Josh

Margaret Thomson said:

hi Josh.. thanks for the advice.. it worked
Just wondering why prime tv is not listed on the channels displayed screen
Joel, Prime is not avaliable on the Smart Vu streaming service

hi - I get this issue pretty much every day, and only turning both the tv and Smart Vu device off and on will get the On demand function working. So frustrating!

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