Hi there have a Phillips tv where on demand was working fine now on demand loads click a show and say error on playback model number 55PUT6102/79

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Hi guys, can you please send me some info, 

@April and @Toavia can you confirm your model number of the Philips TV. 

Many Thanks

Josh

Phillips 6100 Series 55" 4K Ultra Slim

TVPHS610255

Thanks for this, I have sent this to the team

Josh

Toaiva Te'evale said:

Phillips 6100 Series 55" 4K Ultra Slim

TVPHS610255

Hi Josh
My tv is a Philips 6100 55" 4k Ultra Slim Smart TV also.
Do we have an eta to get this fixed?
Guess not
I think I saw a tumbleweed.

Hi Guys, 

I will double check 

Have you noticed that old content on Netflix with 4:3 aspect ratio is stretched to widescreen.  Whereas if you Chromecast the same show, it's okay.  Sorry, just another gripe about this TV.

April said:

Hi Josh
My tv is a Philips 6100 55" 4k Ultra Slim Smart TV also.

Thanks!

Josh ✔️ said:

Hi Guys, 

I will double check 

Vodafone TV might be an option.

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