Missing Al Jazeera channel?

I have a Zinwell ZMT-640PVR (It has a built in 500gb hdd). It is a terrestrial freeview. I live in Te Irirangi Drive, Flat Bush. Before May 1, I used to have Al Jazeera channel, but after I did the retuning Al Jazeera just disappeared. When I'm doing the retuning I can see Al Jazeera under channel 350016 but for some reason it is not saving it and when I look on the Channel listings it is not there. I tried everything I can think of like removing the power cord from the main power, removing the aerial for a little while, set default setting, I even updated the software to 1.2.4 which is latest one I can find, and I keep retuning it again and again hoping it will come back, but with no luck. I have all the channels that I used to have back after the retuning plus a new channel 36 Apna, except for al Jazeera on my Zinwell. I also have a Veon TV with built in freeview. I used the same aerial for both of them, but I have Al Jazeera channel on my Veon TV. Can anyone help please! I will appreciate any suggestions.

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Permalink Reply by David Lipscombe on July 11, 2014 at 1:34

They get a good view of both the Sky Tower and Waiatarua

Graham Wilson said:

Hi David,

My understanding is that the Waiheke in fill repeater is vertically polarised and uses the even numbered channels I mentioned above in my work around. As far as I am aware the only horizontal transmission sites in Auckland are Waiatarua and Pine Hill (blocked at Waiheke by Rangitoto), neither of which probably wont provide a usable signal in many parts of Waiheke. If they are doing a manual scan they can check the signal quality and signal strength on each of the muxes at the same time to confirm if their signal is ok

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Permalink Reply by willis on July 12, 2014 at 0:25

looking at the coverage maps for auckland see that the waiheke 1 only does about 1/8 of the island with its focus on east coast bays

sky tower doesnt do east in case it trips up remuera

and the many coloured dots over the rest of the island could be coverage from pine hill,waiatarua or maybe te aroha

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Permalink Reply by sleepDreamsBetterThanFree2AirTV on July 23, 2014 at 8:44

Of course one question that could be asked, if you get TV1, TV3, Prime TV, …............... Oh I see why …........

Al Jazeera is multiplex on the same channel along side TVSN, Yes Shop, First Light, Chinese TV8, National radio, Cencert radio and Base FM

So that is eight stations all multiplexed transmitted on the same channel, if Al Jazeera is missing you would not get any of the seven other stations.

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Permalink Reply by willis on July 23, 2014 at 12:59

The radios are alongside prime,sommet,choice, etc and yes,tvsn,apna,ctv 9 al jaz go their own way

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Permalink Reply by David Lipscombe on July 26, 2014 at 17:24

Graham . I was able to get Al Jazeera today with the manual retune and had it up and running with in 5 minutes after doing a rescan and the adding 16 to the manual retune and the going down to scan and it came up with no problems at all

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Permalink Reply by forumuser on July 29, 2014 at 9:56

So a manual re-tune will do the trick?

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ZinwellPermalink Reply by Graham Wilson on July 29, 2014 at 10:13

Yes, as long as the K2 mux (34 or 35 in Auckland), which carries Al Jazeera, is scanned before the MediaWorks mux (32 or 33 in Auckland).

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Permalink Reply by Sajedul Islam on August 21, 2014 at 23:10

Al Jazeera (ch16) and Apna TV (ch36) just disappeared from the channel list in my new Samsung TV (FreeviewHD buit-in) tonight. Auto tune few times but didn’t restore it. All other channels are working well. Any idea, how can I resolve this issue?