I am trying to open the Library on my Dish TV T2200 using the remote, all I get is a message on screen stating " Information Media initializing in progress" The library function is not working. Can you help?
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This could indicate that the hard drive is faulty or needs to be replaced, To do this you will need to complete a RA (Return) via DISH TV as they handle the warranty and faults of this product.
This is the form: https://www.dishtv.co.nz/index.php?route=information/contact
Someone from DISH TV will get back to you in normal business hours
Kindest Regards,
Josh
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