Replies to This Discussion

Permalink Reply by forumuser on August 27, 2013 at 15:16

Hi Joanna

Sounds like the box is faulty and there is no available support via the main websites, From the Freeview database I can see that the product you have is no longer manufactured however there is a few contact numbers from the original supplier of the Zinwell: Details are below: 

grahamw@gmx.com   | 027 205 7999

I hope that is helpful, if not come back and let me know

Cheers
Joshua

ZinwellPermalink Reply by Graham Wilson on August 29, 2013 at 16:55

Hi Joanna,

I have some troubleshooting information which you will find here .    A restore to defaults followed by a re-scan my resolve the problems you are experiencing.   Also check that you have the latest software v1.2.4.    Since the TV3 regional changes last year the response to remote commands and operation during playback is sluggish - sorry their is no cure for this as the memory is now insufficent to handle all the extra EPG information that is now included since those changes.

Regards
Graham