I have a beautiful Bang & Olufsen Beovision Avant 55" with built in HbbTV - this is what Freeview Plus runs on.
There is an incompatibility somewhere and given that my TV (along with most TV's nowadays) is software based, B&O have been trying to work with Freeview NZ to get the required information to provide me with a working HbbTV solution.
However, I'm caught in the middle of a breakdown in discussions between Bang & Olufsen HQ in Denmark and Freeview Plus NZ, whereby Freeview have "blacklisted" Bang & Olufsen.
Come on you guys, stop being so immature and get on with the job.
This behaviour seems typical to me with a lot of New Zealand businesses, making them difficult to deal with because of their bad attitude towards customers.
The Freeview Plus concept is a brilliant one and I'm pleased to see that we are an early adopter of the technology.
B&O need the information they request to get my Freeview Plus working and therefore I request that you please do so.
I'm posting this here in the absence of any other way to contact you people.
Thankyou for getting in touch, I'll get the right person to contact you for response either on here or by the email you provided on sign up.
We will do the best we can to help with the issue you are currently having.
nice one, thanks.
Hi Brent, I have spoken to Freeview their response below:
They aren’t black listed – as with all manufacturers they need to go through the development and testing process. Every HbbTv deployment is slightly different.
We [Freeview] are more than happy to work with B&O on this so suggest that the viewer keeps talking to the manufacturer of his product.
Given that HbbTV is an open standard, can you please confirm to me that Freeview NZ have not in any way altered or deviated from that standard ?
Also, because it is a standard, any device that complies with the HbbTV 1.5 standard, should be able to receive Freeview Plus. That is, unless, you have locked it down so that only "certified" models can receive Freeview Plus. You wouldn't do something like that would you?
Can you please send an email to email@example.com and you can reference this Forum page from someone with more authority.
certified probably means things like channels in a specific order and no delete or move in the channel edit menu
did you immigrate with it?
The documents that are issued out to manufacturers can be found at the Freeview Website here: http://www.freeviewnz.tv/company/equipment-supply-chain/
It should cover FreeviewPlus as the info was added with HbbTV. Although the UK, Australia and New Zealand Freeview have the same name and same scope, each operates differently and separately. The UK system uses different technology to encode content which most of the receivers will not work with NZ specifications, Australia however work on similar specs and receivers can be brought over between countries and work, the Freq range is different but can be manually tuned in.