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Permalink Reply by Hannah @ Freeview on April 11, 2022 at 12:22

Hi Joe, 

Thanks for getting in touch.

Yes there was a listings issue that impacted the mini and TV Guide, as well as our TV guide mobile app.

Our devs found the issue and this issue is now resolved.

Please let us know if you're still experiencing this issue.

Kind regards,

Hannah

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Permalink Reply by Bruce Rae on April 11, 2022 at 14:10

The Freeview app on my Samsung (Android) phone stopped displaying programs on Saturday 9/4/22 too, but seems to be working again now ... no explanation from Freeview.

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Permalink Reply by Hannah @ Freeview on April 12, 2022 at 13:24

Hi Bruce,

Yes on Saturday there was a listing issue that affected our mini guide, TV guide and our mobile app. We informed our devs of this issue straight away - they investigated the cause and resolved it. 

If you're still having any issues with the mobile app, please let us know.

Kind regards,

Hannah

Bruce Rae said:

The Freeview app on my Samsung (Android) phone stopped displaying programs on Saturday 9/4/22 too, but seems to be working again now ... no explanation from Freeview.

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Permalink Reply by JOE OMALLEY on April 15, 2022 at 7:03

There is now no guide from Tuesday on

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Permalink Reply by Hannah @ Freeview on April 15, 2022 at 18:00

Hi Joe,

We have raised this with our team to look into.

Kind regards,

Hannah

JOE OMALLEY said:

There is now no guide from Tuesday on

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Permalink Reply by Bruce Rae on April 15, 2022 at 18:20

Hannah @ Freeview said:

Hi Joe,

We have raised this with our team to look into.

Kind regards,

Hannah

JOE OMALLEY said:

There is now no guide from Tuesday on

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Permalink Reply by Bruce Rae on April 15, 2022 at 18:23

 To Joe O'Malley

What do you mean by "There is no guide from Tuesday on."?

Which guide are you referring to?

Which Tuesday do you mean?

Please be more specific when answering questions.

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