Dishtv S7090PVR - HDD not connected [SOLVED]

Help Please

My Dishtv S7090pvr is not working properly. We were watching a program when it froze and the message 'Media not Alive' & 'HDD not connected' came on the screen. It is also showing that there is no Free Space for recording (stating 83% reserved). Plus I can't access my Library of recordings. I hadn't touched any of the cables prior to this message.

Any suggestions would be great.

I have reloaded the software update with my USB and that all seemed to work ok but it made no difference to my problem.

Thanks for any assistance

Did this help? Click to mark!

0 members promoted this

Replies are closed for this discussion.

Replies to This Discussion

Dish TVPermalink Reply by Dish TV Support on December 27, 2014 at 21:01

Evening Corey

Could you please factory reset your unit, let me know if this corrects the issue if the hard drive is still having issues then you may get this unit returned back to the retailer you purchased this from (If under warranty)

Otherwise please contact our support desk through one of the following methods:

Phone: 0800 DISH TV (0800 347 488) or 07 929 4123
Email: https://www.dishtv.co.nz/contact-us/Hamilton-Office/

Office hours are 9:00am - 5pm NZST, Mon - Fri.

Kind Regards

Permalink Reply by Corey Sinteur on December 27, 2014 at 22:39