DishTV S7080 - aerial cable causing issue

Hi all,

Did a search, but couldn't see this had been addressed.

We're in the process of dumping Sky and going Freeview. Bought a DishTV S7080 accordingly.

Plugged into the lounge, no problem, If I try it in the bedroom, plugging in the cable out of the wall (from the dish) causes the box to die. Wont power on at all, etc.

If I leave the cable out, it starts fine (no signal of course).

Any idea? I assume this is an issue with the wall plug (we don't normally have a TV in the bedroom), but I can't figure out why it's causing the box to shut off completely.

Thanks in advance.

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Permalink Reply by Leon on April 18, 2015 at 18:23

ive had this problem before if i remember right i connected the cable while it was booting up or after it had booted up then was fine after that
let me know what happens worked for me

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Permalink Reply by Marcus on April 18, 2015 at 19:57

Thanks Leon,

The fix for that was to start it up, put it into standby mode, plug the cable in, and then start it from standby.

Then got a message (on the TV) - Check Signal Cable.

Does this mean the wall plug isn't attached to the satellite dish? (totally wouldn't surprise me, btw)

ETA - can't get into the menu on the Freeview box either - does that mean the TV doesn't support it?

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Dish TVPermalink Reply by Dish TV Support on April 18, 2015 at 20:46

Hi Marcus

You will need to investigate where the wall plug feeds from, there might be a switch or hub somewhere under or in the roof where signals feed into or this wall outlet might be for DTT (Terrestrial Broadcast) not Satellite. Check to see if there is a UHF Aerial on the roof.

Have you plugged AV or HDMI cables into the TV, the Menu should appear once you push the Menu button on the remote.

Dish TV Online Support

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Permalink Reply by Marcus on April 18, 2015 at 23:00

Hi,

Thanks for the response.

Wouldn't surprise me if the wall plug isn't connected at all - a lot of stuff in this house was done as cheaply as possible. We don't have a UHF aerial at all, only the Sky dish.

Have connected box to TV using HDMI (previously using same HDMI to hook a Bluray player up to the same TV, and the same HDMI to hook the Freeview box to the lounge TV. Went looking for the supplied AV leads, but I've put them "somewhere safe" and can't find them now.

Menu button didn't bring anything up on the screen, which gives me the impression that the TV doesn't accept it, more than anything, Not sure how old TV is though. Small Samsung thing.

ETA: Using my Doctorate in Google, it appears this isn't unusual with older Samsung TVs.