We always encourage viewers who are having issues with their set up to contact us or the manufactuer with more details on the issues that has been experienced, this will allow the teams to investigate further, and provide relevant information ; troubleshooting.
I can pass this to the the teams on your behalf, could you please PM me with your software version at the current on the T2100, your Broadband Connection (wifi, ethernet, fibre or adsl, vdsl)
and your best contact email in case we need to get in touch with you further.
We recommend only messaging the admins privately with personal information instead of on the public forums.
This is a KNOWN issue. I have been in contact for weeks. It is supposedly fixed but I'm wondering if its actually fixed it for anyone!
Note: It also originally posted my email address publicly which I removed and recently I have been spammed by someone posting on my profile "wall" (accidentally clicked on someone else's profile and seems I'm not the only one either!)
Ditto, it isn't working again.