Channels are mixed up. Any ideas how to fix?

My free view channels are mixed up. Tv1,2,3 are fine. However after that we go down the list of channels. If we click on TVNZ plus 1 …we get Duke. So I went down to duke channel, clicked on that and the channel is TV3plus 1. So I scanned all the channels again and they are the same. I am running through ‘DishTV so that we can record.

Thanks.

Did this help? Click to mark!

0 members promoted this

▶ Reply to This

Replies to This Discussion

Permalink Reply by James Eaton on December 23, 2022 at 16:28

It sounds like you are looking at an old listing of channels. They changed the order of them sometime ago.

This link has a list of the stations and the channel numbers that Freeview now use.

https://en.wikipedia.org/wiki/List_of_free-to-air_channels_in_New_Z...

▶ Reply

Permalink Reply by Ray on December 23, 2022 at 17:20

I tried connecting the ‘DishTV to internet to see if there is an update, but it won’t connect. There is an option to do a manual search. Maybe I should try that.

▶ Reply

Permalink Reply by James Eaton on December 23, 2022 at 17:58

If your TV remote goes to Duke when you press 6 and to TVNZ+1 when you press 11 then everything is working.

If that doesn't work, I would try an automatic scan for channels, that is a retune. I don't know what it would be called on your TV or the DishTV - You do not need to connect the DIshTV to the internet. The update for the channels comes via the aerial or the satellite dish.

▶ Reply

Permalink Reply by Ray on December 23, 2022 at 22:06

Thanks for that.
So I tried pushing 6 and it went to Duke. So that is fine. I opened the mheg epg which shows description of the channel you are on. This is also Duke.
However when I open ‘weekly epg’ (seven channels on the page), the channel I am on (Duke) is labeled TVNZ plus1.
I always use weekly epg to look down multiple channels, but as above some labels are mixed up.

▶ Reply

Permalink Reply by Ray on December 23, 2022 at 22:10

See photo. The highlighted channel is Duke. Yet it is labeled as tvnz+1

Attachments:

508AFCB8-29B1-4D16-9501-601EA6484735.jpeg, 1.2 MB

▶ Reply

Permalink Reply by James Eaton on December 23, 2022 at 22:17

In that case I suggest to retune the TV

▶ Reply

Permalink Reply by Ray on December 26, 2022 at 22:10

I go through the DishTV recorder though so I can record programmes.

▶ Reply

Permalink Reply by James Eaton on December 27, 2022 at 10:28

Then I think you will need to retune the Dish TV, I don't know what model you have there may be instructions here

https://support.dishtv.co.nz/support/solutions/47000264755

Or you can ring them on 0800 3474 88 but I expect they won't be in till Thursday or even till after the New Year holidays.

▶ Reply

Permalink Reply by Ray on December 27, 2022 at 11:04

Thanks James for taking the time to reply and help. I appreciate it a lot. Yes, I tuned the unit twice, but still the same. I can’t get on internet where I am and wondering if it needs updating. T2200 I think. So I have emailed them and see if they respond. Cheers. Thanks again.

▶ Reply

Permalink Reply by James Eaton on December 27, 2022 at 13:58

I would say that it is likely you need a firmware update. It looks like you need an Internet connection to do this.

▶ Reply

Permalink Reply by Ray on December 29, 2022 at 19:03

I got this reply. I have no idea what it means, but I am guessing they are saying due to it being an older machine, they don’t support it any more.

Reply: “Unlike the Mheg guide or the HBBTV guide the weekly guide does not get updated dynamically. This guide needs a software update due to the Mheg or hbbtv guide being primary we will only look at including fixes for the weekly guide if a major update is required for these models in the future due to the cost of releasing an update on one of our older platforms.”