When I try to navigate to these channels its say no information and you can't go to these channels on dish TV superbox.

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looks one of the transponders is missing - try factory resetting or adding transponder 12519 sr 22500 h

Hi 

Have you managed to get the channel back?

Josh

Hi Josh, I haven't been able to get them back.  I didn't find the instructions above very helpful and I didn't want to make the problem worse, especially because we has so many issues with the box when we first brought it.  We don't seem to have nearly as many issues with the tv that has freeview built in.

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