John
  • Hawke’s bay
  • New Zealand
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John's Page

Latest Activity

John replied to Bel @ Freeview's discussion Issues affecting Freeview On Demand smart TV app on some Samsung TVs
"2016 samsungs not particulally ols"
Nov 14, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"Thanks for the tip about the red button Annette that also worked for me "
Nov 14, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"Hi eden I got hold of Samsung they said it’s mostly affecting 2016 model televisions but it’s not a fault with the tvs, the fault lies with freeviews last update"
Nov 14, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"If it’s not fixed soon I am going to contact FairGo "
Nov 13, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"Yes it’s very frustrating I have reset my tv maybe 10 times each time I have to input my passwords for YouTube,Netflix,lightbox etc.i got an email this morning today they are working on this in the meantime don’t hold your breath"
Nov 13, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
Nov 13, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"the hotfix aint that hot"
Nov 12, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"they are not even replying to my emails now"
Nov 12, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"not on my samsung the app has to open to see the version i even rand samsung they coud not help me they said the people at freeview would know from my tv model and the fact that this problem was caused BY FREEVIEWS UPDATE"
Nov 12, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"same here the hot fix did not work at all"
Nov 12, 2019
John replied to Rachel's discussion Black screen on Samsung Smart Tv
"we have the same problem i rang freeview and they wanted to know what version of freeview was installed on my samsung tv (18 months old) but i cant even open freeview to see which version we have.I have also rebooted the tv and checked updates are…"
Nov 12, 2019

Profile Information

How do you receive Freeview?
via SmartVU Streaming Device
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung 65inch
ModelUA65KU6000
What region / area do you live in?
Hawke's Bay

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