"2016 samsungs not particulally ols"

"Thanks for the tip about the red button Annette that also worked for me "

"Hi eden I got hold of Samsung they said it’s mostly affecting 2016 model televisions but it’s not a fault with the tvs, the fault lies with freeviews last update"

"If it’s not fixed soon I am going to contact FairGo "

"Yes it’s very frustrating I have reset my tv maybe 10 times each time I have to input my passwords for YouTube,Netflix,lightbox etc.i got an email this morning today they are working on this in the meantime don’t hold your breath"

"the hotfix aint that hot"

"they are not even replying to my emails now"

"not on my samsung the app has to open to see the version i even rand samsung they coud not help me they said the people at freeview would know from my tv model and the fact that this problem was caused BY FREEVIEWS UPDATE"

"same here the hot fix did not work at all"

"we have the same problem i rang freeview and they wanted to know what version of freeview was installed on my samsung tv (18 months old) but i cant even open freeview to see which version we have.I have also rebooted the tv and checked updates are…"