Brian
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TVNZ1 and TVNZ2 channels sometimes go black with no sound.

Started this discussion. Last reply by Brian Sep 16, 2023. 1 Reply

I recently bought a LG C3 and installed the Freeview app. Everything works fine, but when watching either TV1 or TV2, the screen sometimes goes black and the sound cuts out.  It almost like the TV…Continue

 

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Brian replied to Brian's discussion TVNZ1 and TVNZ2 channels sometimes go black with no sound.
"Just an update on this, but there was a WebOS update for the TV, and that seemed to fix the issue.  Since that update, TV1 and TV2 have not done the black screen thing."
Sep 16, 2023
Brian posted a discussion

TVNZ1 and TVNZ2 channels sometimes go black with no sound.

I recently bought a LG C3 and installed the Freeview app. Everything works fine, but when watching either TV1 or TV2, the screen sometimes goes black and the sound cuts out.  It almost like the TV turns itself off but it hasn't. I just use the remote to go up a channel, let it load, then go back down to the original channel and the programme I was watching starts playing fine again.Does anyone else have this issue?  I've never seen this issue with TV3 or other channels, it just seems to happen…See More
Aug 19, 2023

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How do you receive Freeview?
via SmartVU Streaming Device
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
LG C3
What region / area do you live in?
Wellington

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