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Latest freeview app broke on Samsung TV

Started this discussion. Last reply by Garry Pring Dec 13, 2023. 6 Replies

Hi There,I have a Samsung QA55Q80BASXNZ, I use the freeview app to stream tv, it's been working fine for almost a year, however, freeview released an update on 7/12/23 (v 1.1.8), ever since then I'm…Continue

 

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Garry Pring replied to Ben's discussion Latest freeview app broke on Samsung TV
"Hi Ben, No its the older version of freeview App on older samsung tv."
Dec 13, 2023
Margot replied to Ben's discussion Latest freeview app broke on Samsung TV
"Yes same issue. Not sure why Samsung tvs seem to be the ones always affected after and update but it is frustrating! "
Dec 12, 2023
Carl Gordon replied to Ben's discussion Latest freeview app broke on Samsung TV
"Having the same issue with my Samsung Q60BA55TV. I see they now mention it on the Network Status page. If I delete and re-install I get the change ribbon back. But as soon as I shut Freeview to watch something else and come back it's gone…"
Dec 12, 2023
Ben replied to Ben's discussion Latest freeview app broke on Samsung TV
"They finally added the issue to their network status page, it wasn't up there yesterday.. https://freeviewforum.co.nz/page/network-status"
Dec 12, 2023
Ben replied to Ben's discussion Latest freeview app broke on Samsung TV
"I called freeview support as well, they tried to convince me it was my wifi and to try connecting to wired network.  It's intresting the app is working on your older Samsung TV, is the app same version as your newer Samsung TV? Fingers…"
Dec 12, 2023
Garry Pring replied to Ben's discussion Latest freeview app broke on Samsung TV
"Hello .. yes I have the same issue. I phoned Freeview yesterday and they said it was a Samsung issue. I do not believe so my Samsung tv less than a year old UA75AU8000SXNZ. I have e mailed Freeview again today. The issue I have since last Thursday…"
Dec 12, 2023
Ben posted a discussion

Latest freeview app broke on Samsung TV

Hi There,I have a Samsung QA55Q80BASXNZ, I use the freeview app to stream tv, it's been working fine for almost a year, however, freeview released an update on 7/12/23 (v 1.1.8), ever since then I'm not able to change channels nor see the ribbon at bottom of screen to change channels.I've tried removing / reinstalling app, completely reset tv to factory, power drain TV.Anyone else having similar issue?ThanksSee More
Dec 11, 2023

Profile Information

How do you receive Freeview?
via SmartVU Streaming Device
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung QA55Q80BASXNZ
What region / area do you live in?
Auckland Central

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At 11:28 on January 18, 2024, Erica Woodward said…

I need to have a word privately,Could you please get back to me on ( mrs.ericaw1@gmail.com) Thanks.

 
 
 

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