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Have to sign in every time we use Freeview

Started this discussion. Last reply by Hannah @ Freeview Jun 9, 2022. 3 Replies

Is there a way to keep logged in without having to sign in to Samsung smart tv every time we want to watch Freeview?

 

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Hannah @ Freeview replied to Lou's discussion Have to sign in every time we use Freeview
"Hey Lou,  Thank you for your response! Our developers have also suggested restarting your router and try turning off "private browsing" in your TV settings.  If they don't fix it, good news is that we have spoken with…"
Jun 9, 2022
Lou replied to Lou's discussion Have to sign in every time we use Freeview
"Hi Hannah Thanks i appreciate your reply. I have tried what you suggested, it seemed to already be on the right setting, I reset it again to this to make sure. Still am needing to sign in every time… do you have any other ideas what might…"
Jun 9, 2022
Hannah @ Freeview replied to Lou's discussion Have to sign in every time we use Freeview
"Hi Lou, This issue is possibly happening due to data storage not being enabled on your TV. To enable data storage on your TV, go to your TV Settings > Broadcasting > Expert Settings > HbbTV Settings. Please let us know if that helps. Kind…"
May 23, 2022
Lou posted a discussion

Have to sign in every time we use Freeview

Is there a way to keep logged in without having to sign in to Samsung smart tv every time we want to watch Freeview?
May 12, 2022

Profile Information

How do you receive Freeview?
via UHF aerial
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung

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