Gary Wilson
  • Nelson
  • New Zealand
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Freeview programmes not loading - Corona virus overload?

Started this discussion. Last reply by Gary Wilson Mar 29, 2020. 2 Replies

HiFor the past few days Freeview on demand wont load. It takes ages to come up with the programme guide but when I click on almost any show I get the message "there was an error during playback".  I…Continue

 

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Gary Wilson replied to Gary Wilson's discussion Freeview programmes not loading - Corona virus overload?
"Hi Josh, We are on fibre with download of around 90 Mb/s, and are not having any issues with the internet. I filled in that very long yesterday or the day before and have yet to get a reply (although I yet to click on the link to see if it's…"
Mar 29, 2020
forumuser replied to Gary Wilson's discussion Freeview programmes not loading - Corona virus overload?
"Good Afternoon Gary,  Whilst the Broadband network is now been used more than ever due to the COVID-19 Lockdown, the services on our end are running fine. Have you checked your network setup? what kind of connection are you on? Fibre or…"
Mar 29, 2020
Gary Wilson posted a discussion

Freeview programmes not loading - Corona virus overload?

HiFor the past few days Freeview on demand wont load. It takes ages to come up with the programme guide but when I click on almost any show I get the message "there was an error during playback".  I have shut the power off to everything plus tried logging off and on again.  No luck.  Neon has had a similar issue.  I suspect it is overloading because of the Coronavirus and many users trying to access.  Is anyone else experiencing this? If so do you have solution?GarySee More
Mar 29, 2020

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How do you receive Freeview?
via SmartVU Streaming Device
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung TV
What region / area do you live in?
Nelson

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