Sorry to hear you are having issues with the SmartVU, Are you able to reboot your WIFI router and the Smart VU device and try loading OnDemand again?
Let me know if this helps?
Margaret Thomson said:
hi Josh.. thanks for the advice.. it worked
hi - I get this issue pretty much every day, and only turning both the tv and Smart Vu device off and on will get the On demand function working. So frustrating!