i have a new Toshiba 58U788* series. smart TV. when i try to play on demand content it shows the channel logo and wont load the program....any suggestions...Yes tv is connected by wireless to my fibre broadband.
The following Toshiba TV models are unable to load On Demand content: 55U9850AZ, 58U7880AZ, 65U9850AZ, 75U7880AZ
We are currently working for a resolution, in the meantime try the available fixes:
Power your TV off completely and then power up. Proceed to Freeview and play VOD.
If you play another Subscription service (e.g. YouTube, Netflix) you may lose the ability to play Freeview VOD again. If this happens re-power the TV as above and go straight to your desired Freeview VOD