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Permalink Reply by forumuser on June 13, 2016 at 19:03

Hi Barbara 

Please follow the instructions provided below:

a) Press the MENU button
b) Select INSTALLATION
c) Select TRANSPONDER SETUP
d) Select ADD
e) Move to Frequency and enter 12519
f) Move to Symbolrate and enter 22500
g) Move to Network and change the value to OFF
h) Press the OK button. The receiver will response "Do you want to scan?"
i) Select Yes to scan
j) Once scanning is complete, the screen will return to the TRANSPONDER SETUP screen
k) Exit the menu by pressing the EXIT button until you see normal TV.

Hope this helps!
Josh 

Permalink Reply by Barbara Tull on June 13, 2016 at 19:25

Josh Hill said:

Hi Barbara 

Please follow the instructions provided below:

a) Press the MENU button
b) Select INSTALLATION
c) Select TRANSPONDER SETUP
d) Select ADD
e) Move to Frequency and enter 12519
f) Move to Symbolrate and enter 22500
g) Move to Network and change the value to OFF
h) Press the OK button. The receiver will response "Do you want to scan?"
i) Select Yes to scan
j) Once scanning is complete, the screen will return to the TRANSPONDER SETUP screen
k) Exit the menu by pressing the EXIT button until you see normal TV.

Hope this helps!
Josh 

Permalink Reply by Barbara Tull on June 13, 2016 at 19:27

Hi Josh,

I followed your instructions and my channels returned perfectly.  Thank you very much