Bridget
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Bridget's Discussions

TVNZ OnDemand

Started this discussion. Last reply by Bridget Mar 20. 5 Replies

Hi, TVNZ OnDemand will play about 14 mins of an episode then the TV switches off. Then need to turn TV on, select Freeview, find episode and fast forward to where it was up to. Doesn’t happen with…Continue

 

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Bridget replied to Bridget's discussion TVNZ OnDemand
"Thanks Michael, I’ll give that a try. The glitch seems to be in line with the ad breaks."
Mar 20
Michael Dan replied to Bridget's discussion TVNZ OnDemand
"We have a similar problem with our new Samsung TV. TV turns off after about 15-17min. What usually helps is, if you pause it before this interval for a moment. It seems that this interval starts again from that pause."
Mar 20
Prue Norton replied to Bridget's discussion TVNZ OnDemand
"I'm experiencing a similar problem except I have to turn the power off at the wall and then on again before the the TV will restart. My TV is a Panasonic Viera Model TH-50CX610Z connected to WIFI.  All other apps including Netflix and…"
Feb 7
Prue Norton replied to Bridget's discussion TVNZ OnDemand
Feb 7
Josh ✔️ replied to Bridget's discussion TVNZ OnDemand
"Hi Bridget,  We are currently aware of this issue affecting Samsung TVs and the teams are working to resolve this ASAP. you can find updates of the fault on our Network Status page.  To help us further with the fault, you can submit your…"
Jan 31
Bridget posted a discussion

TVNZ OnDemand

Hi, TVNZ OnDemand will play about 14 mins of an episode then the TV switches off. Then need to turn TV on, select Freeview, find episode and fast forward to where it was up to. Doesn’t happen with Lightbox or Netflix and TVNZ OnDemand works fine on my phone. TV is a 2017 Samsung connected to WIFI. Any ideas?
Jan 31

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How do you receive Freeview?
Freeview |HD™ (Via UHF Aerial)
Are you watching through a TV, or a Set Top Box?
TV (Which has Freeview Built In)
Can you type the make model of your devices. The product model is usually on the device itself or any packaging.
Samsung UA43M5500AS

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