Corinne Oliver's Discussions

Apps not working

Started this discussion. Last reply by forumuser Oct 3, 2019. 3 Replies 0 Promotions

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forumuser replied to Corinne Oliver's discussion Apps not working

"It could possibly need an update or a setting adjustment, Have you a factory reset on the box? this resets settings and logins to apps but refreshes the box like you received it from day 1? Josh"

Oct 3, 2019

Corinne Oliver replied to Corinne Oliver's discussion Apps not working

"Thanks Josh, I have sent them a message. I was hoping someone else would have had a similar problem and would know what to do. It seems weird that it was working last week, but no longer."

Oct 3, 2019

forumuser replied to Corinne Oliver's discussion Apps not working

"Hi Corinne We have had no issues confirmed on our end, as you have done all the torubleshooting steps I may suggest contacting Dish TV for them to investigate further, you can submit a form…"

Oct 3, 2019

Corinne Oliver posted a discussion

hi, im new to freeview. We have a Dish TV A2 freeview recorder and until recently all was working fine. Now we cant get the apps to play videos. Spark, TV on demand, Lightbox, none of them play videos. The menus load up but wont play anything. The Live tv works well but not other video apps. Does anyone have any ideas of what the problem might be? I have rebooted the router and turned everything off and restarted but still not working.See More

Oct 3, 2019

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How do you receive Freeview?: via Satellite dish

Can you type the make model of your devices. The product model is usually on the device itself or any packaging.: Dish TV A2

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